Press Email
Send media requests, quotes and coverage questions to this address; usually a response within 1 business day, urgent notices see the matter sooner.
fd777 Support: Media and press contact in one place
If questions arise at 11 PM, no hassle; fd777 Support and fd777 Contact information are on page, so you can quickly send messages from Dhaka.
Press, brand asset or account-related help; fd777 Help Team's path is clear, general questions about bKash, Nagad and Rocket are here.
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fd777 Support's Official Press Contact
Response Time
Small questions go quickly; as per Dhaka time, if sent between 10 a.m. and 7 p.m., generally faster, especially for press releases.
Coverage Policy
Providing accurate information makes work easier; fd777 Help Team verifies information in common questions, then assigns the right relevant contact person.
fd777 Contact faster
A good press kit saves time; three items are kept together here so reporters or content teams can get the needed files at once.
Press Kit
Brand identity, brief description and usable information in one file; creating new coverage takes under 5 minutes.
Brand Asset
Logos, banners and screen references kept; this section prevents the team from sending the same items when links are shared.
Executive Bio
Spokesperson's brief intro and role are in the media store to position the name correctly.
For more context, our About Us page Read there for brand background, work approach, and credible information.
General fd777 Help and user contact.
Account Help
If you need App help, write the exact name fd777 App so the support team knows which screen has the issue.
Payment Questions
If you have questions about bKash, Nagad or Rocket, write during the transaction; top-up verification becomes easier from Dhaka or cities.
If you need App help, write the exact name fd777 App so the support team knows which screen has the issue.
How to talk in the fd777 Help Center
1. Enter subject
Describe the main issue in one line; the direction of work can be understood within 2 minutes.
2. Attach evidence
Screenshots or reference numbers speed up tracking
3. See reply
Once replied, stay in the same thread so fd777 Support history is not lost.
General questions about media coverage
What to provide for fd777 coverage?
Provide a headline, media name, and deadline; with these three items, discussion is easier.
Where to send interview requests?
Send 'interview' in the press email; this ensures the right person is contacted quickly.
How is information verified?
First introduce yourself; then two-step information check by the team for accuracy.
For relevant updates fd777 Blog News Section See there to catch the current announcements.
Download fd777 App for help
After sending a help message, the App makes opening the message easier; the APK for fd777 Support, fd777 Contact and fd777 Help is available here.
Players in Bangladesh, questions about bKash, Nagad and Rocket are answered in the same flow; you can start now.
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